From the team

Field notes on operations.

What one operating model changes, how agentic operations actually work, and what we're learning building Cindy. Written for the people who keep production running.

$27B
FinOps · Featured
The $27 Billion Leak No One Wants to Admit
A CTO whispered: "we have 41 monitoring tools." Enterprises are bleeding $9–27B/year from operational fragmentation. Tool sprawl, context-switch tax, and the quiet collapse of the modern observability stack: what nobody wants to admit and what to do about it.
Dec 1, 2025 8 min read
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SREOps
When Efficiency Leaves No Room for Reality
Systems tuned for peak efficiency leave no slack for the real world. What IndiGo's cascade of delays reveals about over-optimized operations.
May 29, 2026
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InfraOps
Are Modern Systems More Delicate Than We Realize?
One busy morning at Delhi and Mumbai airports showed how fragile modern systems have quietly become — and why resilience can’t be an afterthought.
May 26, 2026
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Operational Intelligence
How Many Companies Are One Resignation Away From Chaos?
In almost every scaled company, critical operational knowledge lives in a few people's heads. What happens when one of them resigns?
May 21, 2026
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FinOps
The Most Expensive Minutes on the Internet
What really happens inside enterprise systems when major platforms start failing at scale — and why those minutes are the most expensive on the internet.
May 21, 2026
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SecOps
Why So Many Enterprise Leaders Feel One Incident Away From Chaos
The silent exhaustion behind operational leadership: why so many enterprise leaders feel perpetually one incident away from chaos.
May 20, 2026
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